OUR MOST FREQUENTLY ASKED QUESTIONS
1. Who are you? Where are you? What do you do?
“Aaron Agency - for nannies, caregivers and nanny services” is a Business
based in Halifax, Nova Scotia, Canada. We are a Domestic Employment
Agency / Referral Service whose focus is on childcare, personal care, home
care, housekeeping, etc. We offer our services to Canada, United States
and most other countries of the world. We are a private for profit business,
not to be confused with any government branch or agency.
2. Who pays your Agency?
The families or persons who seek to hire a caregiver pay us a non refundable
application fee and placement fee. Job applicants pay us no application or
registration fee unless they reside outside the United States and Canada. Those
applicants must pay a one time non refundable listing fee of $25.00 (US $).
3. Do you extend credit privileges to your clients?
Sorry, we do not grant credit privileges nor accept credit cards. Payment
should be made by certified cheque, bank draft, money order or cash.
4. When does the employer, family or hiring party pay you?
When you initially apply for our caregiver referral services, you pay a non
refundable application fee of $250.00. If you hire a caregiver whom we have
referred, you would then pay a separate, non refundable placement fee of
$250.00, which is due within 10 days of our referred candidate commencing
employment with you. Canadian residents pay Canadian $ and others in US $.
5. How do your fees compare to your competitors?
Locally, the fees of our competitors range from $700.00 to $900.00. Our
fees are guaranteed to be lower than all the above competitors - bar none!
6. Is there a guarantee with your placement service?
Yes. If we refer a caregiver whom you hire, we provide a
contractual replacement guarantee. During the initial 3 months of
employment, should the caregiver be deemed unsuitable or for any
reason resign, we will re open your file and restart the process at
no additional cost to you. This guarantee is unconditional.
7. Are there any other guarantees?
Only one other. We provide the following guarantee to repeat customers.
With respect to our fees, you the repeat client shall never pay more than
fifty per cent of our usual application or placement fee. This special discount
is applicable to second, third or fourth time clients. This is our way to say
thank you for your loyal patronage. We are not aware of any other similar
Agency in the World that offers this type of incentive to it’s clientele.
8. What is the rate of pay for a caregiver? Who pays?
As an Employment Agency, we cannot set a salary for the caregiver you
hire. On the other hand, we can recommend a salary range. For example,
the average gross weekly salary for a nanny in Canada or the United States
is $300.00 to $500.00, depending upon work related factors. Do not pay your
caregiver a salary which is lower than the minimum wage laws. Please treat
your caregiver as an employee, who should receive the usual benefits.
9. From where do your job applicants originate?
We accept job applications worldwide. Some usual examples are Canada,
United States, the United Kingdom, Australia, the Philippines, Singapore,
African countries, Germany, France, Latin American countries, etc. We
welcome resumes, CV’s, letters of reference, etc. worldwide. Non local
job applicants usually provide us with a recent photo for identification and
security purposes. Our Web Site location is http://www.AaronAgency.com.
From there, job applicants worldwide can access our print out applications.
10. What qualifications do you look for in job applicants?
We prefer applicants who have on hands experience, practical
training or both. The applicant must provide us with the names, area codes
and phone numbers of their job related references. Job applicants must
have no police record and should be willing to provide proof of same. It
is preferred that job applicants have First Aid Training, a knowledge
of First Aid or a willingness to take the Training. Proof is required.
11. Is your Agency responsible for work visas?
No. The acquisition of work visas is a joint venture between the employer
(the hiring family) and the employee (the caregiver you wish to hire).
12. How does one apply for service to hire (or employ)?
Locally, application forms are provided to you at time of registration.
Elsewhere, we will send your application by regular mail, fax or email.
Or, you can visit our Internet Website and print out the application .
If applicable, our fee(s) should accompany your returned application.
13. Can we review your Contract before making payment?
Yes. You can view it or print it out from our Website or we can fax, mail or
email it to you. Our Contract is simple and non-legalese.
14. Locally, is there an alternative to private placement?
Yes. Our General Service is available here (assignments are sourced out
on a commission basis) such as childcare, homecare, housekeeping, etc.
The hourly rate (varies) for General Service is about $10.00. There is a 4
hour, minimum booking required. Please contact us for a more accurate
quote. The modes of payment are cash, certified check or money order.
15. Locally, is childcare available in a caregivers home?
Yes. This service is available for both short and long term care.
Normally, you would drop off and pick up your child(ren). A caregivers
home usually accepts from one to six children. These private homes are
not daycare centres. We will pre inspect the caregivers home for safety,
cleanliness, etc. Receipts will be received directly from the caregiver.
Your childcare expenses can be claimed by the parent(s) on their Income
Tax Return, as can our Agency’s application and placement fees.
16. Is a sitter service available locally? What are the rates?
Yes. We have a 4 hour minimum booking. The hourly rates may vary
depending on your needs. Extra transportation charges may apply. New
Years Eve bookings must be made 3 days prior. A pre-payment may be
required, if you are a “first-time” clent. Gift certificates are always available.
The above info applies to babysitting, patient sitting, house or pet sitting.
17. What hours are the babysitting service available?
We keep flexible hours for this service. We accept bookings 24 / 7 / 365.
A special (priority) contact phone number is given to our regular clientele.
18. Do you provide a housekeeping service in your area?
Yes, we do. The minimum booking is four hours.
19. What are the rates for your housekeeping services?
The hourly rate for one cleaner is $20.00, using YOUR cleaning supplies.
The hourly rate for one cleaner using OUR cleaning supplies is $30.00.
20. How does one contact you?
You can phone us in Halifax, Nova Scotia, Canada at (902) 497-3916 or write
AARON AGENCY
5594 Northridge Road, Suite 28, Halifax, Nova Scotia Canada B3K 4B1
We are always pleased to receive questions, suggestions or comments.
Information on family caregivers, including nannies and nanny services.